Privacy Policy

GoPocket Invest Tech Private Limited, a company incorporated under the Companies Act, 1956 having CIN: U67120TZ2012PTC017885 with its brand name includes (“GoPocket”). We may be referred to as “Gopocket”, “We”, “Our”, or “Us”. We are a Trading Member of NSE and MCX and Clearing Member of BSE, registered with Securities & Exchange Board of India (SEBI) with Registration No. INZ000049235 for Cash/Derivatives/Currency Derivatives segments of NSE, BSE & MCX. NSE Member Code: 90221, BSE Clearing Code: 6745 | ARN: 136818, MCX Membership No: 46365. CDSL Depository service via GoPocket Invest Tech Private Limited under SEBI having Registration No: INDP5882021.

GoPocket Invest Tech Private Limited operates the website www.gopocket.in (“Website”). We respect the privacy of each user of the website (referred to as “you” or “a user”), whether it is your first time, or if you have visited our website previously. This Privacy Statement gives you specific information about how we protect your privacy, how we treat the information we collect on the website that identifies an individual user (“Personal Information”), and how we use aggregated information.

By registering for or by simply using the website or any of the subdomain of the website, you signify your acceptance of the privacy policy and terms and conditions of GoPocket Invest Tech Private Limited. If you do not agree to this privacy statement, you cannot use the website. We reserve the right to modify this statement at any time by posting a notice on the website’s homepage. (If we consider it appropriate, we may also provide additional notification of significant changes.) Your use of the website after the date of the last modification listed at the beginning of this Privacy Statement indicates to us that you agree to the changes. In the course of using GoPocket Platform or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on any of GoPocket's (and/or its affiliates) web platforms or mobile applications, all platforms may become privy to some of your personal information, including which may or may not be of confidential nature. GoPocket is strongly committed to protecting the privacy of its users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.

For the purpose of these Privacy Policy, wherever the context so mentions “Covered Persons”, "Client", "you" or "your”, it shall mean any legal person who has visited this website/platform and/or has agreed & enquired about opening an account and/or initiated the process of account opening with Gopocket(also defined as “Covered Persons”).Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it, in our Terms and Conditions available on www.gopocket.in

Our User’s privacy is extremely important to us. We recognize the privacy concerns of the users and hence as a commitment to provide safe and secure experience on GoPocket Platform, We have formulated this privacy policy to help users make an informed decision.

Legal Basis:

The Privacy Policy is meant to help the users understand the information we collect, the reason behind the collection of certain information, the information that is being disclosed by us and the provisions by which the users can update, manage, export, and delete their information. It can be read with our terms and conditions found on GoPocket website and in compliance beneath.

• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Personal Information) Rules, 2011 (the “IT Rules”)
• The Information Technology (Intermediaries Guidelines) Rules, 2011
• Prevention of Money Laundering Act, 2002
• Securities and Exchange Board of India (Stockbrokers) Regulations, 1992
• Any other applicable laws.

Location of servers (India)

The Site is hosted by servers in India. If you are located outside of India, your Personal Information will be transferred to India. By submitting your Personal Information, you consent to its transfer to India and its storage, processing, and use there under this Privacy Statement.

Scope of this Policy

Any natural or legal person who has visited the GoPocket website/platform and/or the mobile application, and/or who may or may not have further agreed to initiate the process of opening an account with GoPocket shall come under the purview of the scope of this Privacy Policy. GoPocket shall at all times follow such rules prescribed under the Information Technology Act, 2000, and rules & procedural guidelines set by the Securities Exchange Board of India (“SEBI”) and/or any of its regulated entities/intermediaries that GoPocket is a member of.

Consent

The users will be deemed to have read, understood and agreed to the terms as provided in this Privacy Policy. By granting their assent to this, users’ provide consent to such use, collection and disclosure of Personal Information as prescribed in this Policy. We reserve the right to update or change our Privacy Policy at any time and the users should check this Privacy Policy periodically. Continued use of the service after we post any modifications to this Policy on this page will constitute the user's acknowledgment of the modifications and their consent to abide by and be bound by the modified Privacy Policy. Users have the right to opt out of the GoPocket Platform and/ or services at any moment.

Collection and use of your personal information

GoPocket may or may not collect your personal information to provide services on its web based platform or mobile application. While opening a demat & trading account with GoPocket, you may be asked for certain sensitive Personal Data or Information (as defined under the Information Technology Act, 2000) to complete your KYC (as per the ‘Know your Client’ requirements set by SEBI) and as per the Prevention of Money Laundering Act, 2002.

GoPocket, may or may not, request for sensitive information from you at the time of account opening, which would include but not be limited to,

• Setting a password;
• Financial information such as Bank account or credit card or debit card or other payment instrument details;
• Only needed Information such as name, contact number, gender, date of birth, residence and employment addresses, father’s/mother’s and spouses names, bank account details, scans/copies of document proofs of address & identity such as Photograph, PAN, passport, drivers license, Aadhaar (voluntarily) etc.
• Uploading signature proof/photo etc. All such information would be for the purpose of: identity verification and background checking for account opening as per KYC & AML Rules, personalising services offered to you, keeping you updated of our products and services relevant to you, information pertaining to our services you’ve subscribed to, and for any legal and regulatory / audit purposes.

Under Regulation 5 of the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011, GoPocket is obliged to provide every registered user of GoPocket with a readable copy of the personal information you have provided us.

We would save such information as required by the law, and as directed by the regulators along with such intermediaries regulated by them, for the purpose of offering you our services, and for such further regulatory, audit, and business purposes. We collect Personal Information from you only when you voluntarily use the services provided by GoPocket, and/or enquire to begin an association with the company and/or complete the process of opening an account with us. We also collect certain information either when the users provide it while using the GoPocket Platform or services and / or automatically as you navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type and language, the operating system used by your device, access times, and information collected through cookies, web beacons and other tracking technologies). GoPocket Platform or its authorized agents shall not retain or store that information for longer than is required for the purposes except when the information may lawfully be used or is otherwise required under any other law for the time being in force. The information collected shall be used for the purpose for which it has been collected.

Any personally identifiable information provided by the User will not be considered as sensitive if it is freely available and / or accessible in the public domain.

If the Company has reasons to suspect that the information provided by any User is misleading, inaccurate, obsolete or incomplete, the Company reserves the right to refuse provision of the services to the User, at its sole discretion.

With regard to security, we respect all information provided to us, and take all reasonable steps towards protection of the same. We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use, and periodically review the same. We maintain procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us.

Collection and use of your non-personal information

GoPocket may from time to time collect information, i.e. Non-personal information which cannot be used to identify you personally, while you are using the website or mobile application. GoPocket may from time to time collect information such as Non-personal information such as IP (internet protocol) addresses, browser types, the name of your ISP (internet service provider), information about a third party link/URL from where you arrive to our website/mobile application, which pages/URLs do you click on the GoPocket website / mobile application, and the amount of time spent on each.

GoPocket uses Google Analytics, a web analytics service provided by Google, Inc. It uses first-party cookies to report on user interactions with our web-based services. These cookies store non-personally identifiable information.

Usage of Cookies - GoPocket may from time to time use cookies. Cookies are small data files that a website stores on your computer. GoPocket may use persistent cookies which are permanently placed on your computer to store non-personal (Browser, ISP, OS, Clickstream information etc) and profiling information (age, gender, income etc). While cookies have unique identification numbers, personal information (name, a/c no, contact number etc) shall not be stored on the cookies. We will use the information stored in the cookies to improve your browsing experience on our website, by throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the site.

DATA PROTECTION:

The security of Personal Information is important and We have implemented commercially acceptable means to protect the same.Our hosting services and servers maintain its systems in accordance with industry standards and best practices to reasonably secure the information of its customers, such as using SSL encryption in certain places to prevent eavesdropping, and employing up-to-date software on the server. However, no data transmission over the Internet can be guaranteed to be 100% secure. “Perfect security” does not exist on the Internet, and therefore you use the website and mobile application at your own risk.

your data is transmitted between your device and our servers using HTTPS protocol for encryption. HTTPS is the technology used to create secure connections for your web browser, and is indicated by a padlock icon in your browser.

We have implemented best industry practices and security policies, rules and technical measures to protect the data including Personal Information that is under the Company’s control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. GoPocket follows industry best practices, using open and known principles when transferring and storing your data. We believe the biggest threat to the security and privacy of the data is if someone gains access to any of your devices. It is in the best interest of the users to keep passwords safe and secret to prevent unauthorised access to the account. If you think that the security of your account has been compromised, change your password and contact us immediately at security@gopocket.in. However, for any data loss or theft due to unauthorized access to the user’s electronic devices through which the User avails the services, We shall not be held liable for any loss whatsoever incurred by the User.

In the event, our partners and third parties distribute Personal Information outside the scope of our agreement with such partners or third parties, the Company cannot be held liable for the confidentiality. Further, in case of breach of security or actions including without limitation, computer hacking, unauthorized access to computer data and storage device, computer crashes etc., the Company will not be held responsible.

Disclosure and transfer of collected information

GoPocket does not share any of your information with third parties except: (i) with respect to providing the information or services that you have requested earlier, (ii) or with your express permission for sharing such information, or (iii) with intermediaries/applications who require such information as per regulatory requirements and procedure laid down by SEBI/Exchanges.

Under no circumstances will we sell or rent your personal information to anyone, for any reason, at any time. GoPocket has taken best and reasonable steps to ensure prevention of any unauthorised disclosure of your sensitive personal information.

Disclosure for regulatory compliances

GoPocket will share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.Disclosures with your prior consent: If, at any time, you choose to utilise the integrated services of third party service partners through us, we will share your information with these third party service partners with your prior consent.

Disclosure for provision of services

GoPocket will share your information with third party vendors of GoPocket as necessary for the provision of services. Authorized third party vendors are bound by the same standards of data security practices and procedures as we are under law and contract. They are subject to the same penalties as we are for the unauthorized disclosure of your personal information.

Correction/Updating or Access to Personal Information

In case of any changes with respect to any of your information, especially Personal Information has been changed or in case you would not like to continue the services of GoPocket, then you would be required to either update your Personal Information or unsubscribe from any updates / information with respect to notifications on the products/services that you had earlier utilised or enquired upon at GoPocket. In case you would like to modify / delete any details with respect to your Personal / Non-personal information, or to access your information in readable format, you would have to write to:

• “personalinfo@gopocket.in”
• “compliance@gopocket.in” or to the address : GoPocket Invest Tech Private Limited, II Floor, 40-49, Shop S1, IG Towers, Devangapet Street No 3, Flower Market, Coimbatore – 641 001, Tamil Nadu, INDIA Please note that users may be asked to verify identity before responding to such requests. If the users are unable to perform these actions themselves, please get in touch with the Grievance Officer for assistance.

Subject to Change

This Privacy Policy is subjected to change and may be updated or revised from time to time, without any prior notification to the User, at the sole discretion of GoPocket. It is the responsibility of the User to periodically review the Privacy Policy to determine whether there have been any revisions or updates. The last updated date of the Policy has been mentioned above for the reference of the User.

If you do not agree with the terms of this Privacy Policy or any changes made to this Policy, please stop using all products and services provided by GoPocket immediately and write to us at email ID stated above.